Last updated: 15 October 2026
We are grateful for every donation to Tapti Samagra Social Welfare Foundation. This policy explains when a donation can be refunded.
1. Donations are generally non-refundable
Donations are used quickly for our programmes — planting trees, food distribution, blankets and cleaning drives. For this reason, donations cannot usually be cancelled or refunded once they are made.
2. When we will refund
We will refund a donation if:
- you were charged more than once for the same donation (a duplicate payment);
- a wrong amount was charged because of a technical error; or
- the payment was made without your permission (unauthorised use).
3. How to ask for a refund
Please email us within 7 days of the donation with your name, the amount, the date, your receipt number (if any) and the Razorpay payment ID. After we verify the request, the refund is made to the same payment method within 7–10 working days. The time your bank takes to show the amount may vary.
4. Failed or pending payments
If money was deducted but the payment failed, it is usually returned to your account automatically by your bank or Razorpay within 5–7 working days. If it is not, please contact us with the payment ID and we will help.
5. Cancellation
There are no recurring (monthly) donations on our website, so there is nothing to cancel after a one-time donation is made.
6. Contact us
Tapti Samagra Social Welfare Foundation
Flat No. 7, B-65, Kasturba Nagar, Bhopal, Madhya Pradesh – 462023
Email: contact@taptisamagra.org
Phone: +91 94244 30166, +91 96445 59735